Legal & Platform Rules
These terms govern your use of the 11k platform. By registering or using any part of the site, you agree to the rules outlined below. Please read them carefully before playing.
Full Terms
By accessing or using the 11k platform — including the game lobby, slots, fish games, promotions, and any related features — you confirm that you have read, understood, and agreed to these Terms and Conditions in full. These terms apply to all registered players and visitors based in the Philippines. If you do not agree with any part of these terms, you must stop using the platform immediately. 11k reserves the right to update these terms at any time, and continued use of the platform after any update constitutes acceptance of the revised terms. It is your responsibility to check this page periodically for changes.
To register and play on 11k, you must be at least 21 years of age and located in the Philippines. By creating an account, you confirm that all information you provide during registration is accurate, complete, and up to date. Each player is permitted to hold only one account — duplicate accounts may be suspended or permanently closed without prior notice. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect unauthorised access to your account, you must notify 11k immediately. Accounts found to be used by minors will be closed and any associated funds may be forfeited in accordance with applicable regulations.
11k accepts deposits in Philippine pesos (₱ / PHP) through supported local payment methods including GCash and Maya. All transactions are processed in Philippine pesos and no currency conversion is required. You are responsible for ensuring that the payment details you provide are correct before submitting any transaction. Minimum and maximum deposit and withdrawal amounts may apply and are subject to change — please check the relevant section of your account dashboard for current limits. Withdrawal requests are processed within the timeframe stated in your account area, and 11k reserves the right to carry out identity verification checks before releasing funds. Any attempt to use fraudulent, stolen, or unauthorised payment methods will result in immediate account suspension and may be reported to the relevant authorities in the Philippines.
From time to time, 11k may offer promotions, bonuses, or special rewards to registered players in the Philippines. Each promotion is subject to its own specific terms, including wagering requirements, eligible games, minimum deposit thresholds, and expiry dates, which will be clearly stated on the Promotion page. Bonuses are credited to your account at 11k's discretion and may not be transferred, exchanged for cash, or combined with other offers unless explicitly stated. 11k reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Any attempt to abuse promotional offers — including the use of multiple accounts, coordinated play, or other fraudulent methods — will result in the cancellation of the bonus and may lead to account closure. Players are encouraged to read the full terms of each promotion before participating.
All players on 11k are expected to use the platform in good faith and in accordance with these terms. The following conduct is strictly prohibited: using automated software, bots, or scripts to interact with any part of the platform; attempting to manipulate game outcomes or exploit technical errors; colluding with other players to gain an unfair advantage; using the platform for any unlawful purpose under Philippine law; and engaging in any form of harassment, abuse, or threatening behaviour toward other users or platform staff. 11k monitors platform activity and reserves the right to suspend or permanently close any account found to be in violation of these rules. Any winnings generated through prohibited conduct may be voided and withheld. If you encounter a technical error or a game malfunction, you must stop playing and report it immediately — continuing to play after a known error does not entitle you to any resulting winnings.
11k is committed to providing a safe and responsible gaming environment for all players in the Philippines. Gaming on this platform is intended for entertainment purposes only and should never be treated as a source of income or a way to recover financial losses. If you feel that your gaming activity is becoming difficult to control, we strongly encourage you to visit the Responsible Gaming page for guidance and self-help tools. Players may request account limits, cooling-off periods, or self-exclusion at any time by contacting 11k support. 11k reserves the right to enforce responsible gaming measures on any account where there are signs of problem gambling behaviour. All players must be 21 years of age or older — if you are aware of a minor attempting to access the platform, please report it to us immediately.
All content on the 11k platform — including but not limited to logos, graphics, game interfaces, text, software, and design elements — is the intellectual property of 11k or its licensed content providers. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only. You may not copy, reproduce, distribute, modify, publicly display, or create derivative works from any part of the platform without the prior written consent of 11k. Unauthorised use of 11k's intellectual property may result in legal action under applicable Philippine and international law. The 11k brand name and logo may not be used in any context that implies endorsement, affiliation, or partnership without explicit written permission.
11k provides its platform on an "as is" and "as available" basis and makes no warranties, express or implied, regarding the uninterrupted availability, accuracy, or fitness for purpose of any part of the service. To the fullest extent permitted by applicable law in the Philippines, 11k shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of or inability to use the platform. This includes, without limitation, losses arising from technical failures, game interruptions, payment processing delays, or unauthorised access to your account. It is your responsibility to ensure that your device and internet connection are suitable for accessing the platform. Nothing in these terms limits 11k's liability for fraud, gross negligence, or any other liability that cannot be excluded under Philippine law.
11k collects and processes personal data from players in the Philippines in accordance with its Privacy Policy, which forms part of these Terms and Conditions. By registering on 11k, you consent to the collection, storage, and use of your personal information as described in the Privacy Policy. Your data is used to operate your account, process transactions, verify your identity, and comply with applicable legal obligations. 11k does not sell your personal data to third parties for marketing purposes. You have the right to request access to, correction of, or deletion of your personal data, subject to any legal retention requirements. For full details on how your data is handled, please review the Privacy Policy page.
These Terms and Conditions are governed by and construed in accordance with the laws of the Philippines. Any disputes arising from your use of the 11k platform shall be subject to the exclusive jurisdiction of the competent courts of the Philippines. If you have any questions about these terms or need clarification on any section, you can reach the 11k support team by email at [email protected]. For answers to common questions about accounts, payments, and platform rules, the FAQ page is a good starting point. These terms were last reviewed in 2025 and supersede all previous versions. By continuing to use 11k, you acknowledge that you have read and accepted these terms in their entirety.
If anything in these terms is unclear, the FAQ page covers the most common questions in plain language. You can also create a free account or log in to manage your preferences directly.